We’re hiring! If you are passionate about events and people, we want to hear from you!

We’re seeking an exceptionally upbeat, motivated, and energetic Client Care Associate who is creative, professional, approachable, and brings a positive work ethic to everything they do.

PRIMARY ROLE

The River City Events Client Care Associate will embody an energetic, professional, approachable, positive, outgoing, and motivated spirit.

This role focuses on delivering the highest level of client service and sales for River City Events' products and services through opportunity-based rental and sales quotas.

This means:
+ Providing top-tier client service to both current and potential clients.
+ Reaching business targets through excellent telephone, sales, and communication skills.
+ Generating revenue by creating sales leads, initiating prospective calls, and establishing strong, ongoing relationships with new and existing clients.

This role requires integrity, vision, professionalism, and a passion for excellence. It’s a dynamic, interactive position where no two days are the same!

WHAT YOU’LL BE DOING

+ Greet, direct, and assist clients and visitors with professionalism and enthusiasm, always ensuring the highest level of service.
+ Answering and referring inbound calls, assisting inquiries and doing rental quotations through the order desk, phone, web, and direct client contact - ensuring every client feels valued and supported.
+ Coordinating and communicating office activities, supporting showroom organization/maintenance, and providing clerical support to the Client Care and Administration teams.
+ Building authentic, long-lasting client relationships while consistently hitting sales goals.
+ Other duties may be assigned as necessary… because events are anything but ordinary.

If you’re ready to join a team where your personality shines, your creativity thrives, and every day brings something new, we’d love to connect!

TO APPLY:
Please email your resume and position of interest to:
+ Email: careers@rivercityevents.ca
+ Address: NEW LOCATION: 13940 Yellowhead Trail NW, Edmonton, AB., T5L 3C2
+ Check Us Out at www.rivercityevents.ca