Our business is Hospitality! The Best Western Plus Edmonton Airport Hotel is located just 5 minutes from the Airport in vibrant downtown Leduc. The hotel has undergone a transformation over the past 5 years and now has 116 fully renovated room, 5, 000 square feet of meeting and banquet space, a pool with a waterslide and Barney’s Pub & Grill which features a fantastic menu and a first in Canada Pour Your Own Beer Wall.

We are looking for a full-time Guest Service Agent to join our Front Desk Team. This a great position for someone who loves people and can multi task.

Qualifications:

• Diploma in Hotel Management considered an asset
• Previous experience as a Guest Service Agent and/or Night Auditor (minimum 2 years)
• Familiar with using Jonas Chorum considered an asset
• Comfortable working with Microsoft Office (Outlook, Word, Excel)
• Effective communicator in English both written and verbal
• Strong numeracy and literacy skills
• Excellent problem solving skills, time management skills

Position Details:

• Full-Time, Permanent, hourly
• Shifts rotate and including weekends and holidays

What we offer:

• Competitive salary, excellent health benefits after 3 months (shared cost), RRSP Matching Program (match begins after 1 year), hotel discounts, training opportunities
• We have an extensive health and safety program and have received our Certificate of Recognition (COR) from the Alberta Government and the Alberta Hospitality Safety Association (AHSA). We have earned a Level 4 in safety Leadership from AHSA.
• We have been recognized as an Employer of Choice for several years through the Alberta Hotel & Lodging Association

Job Types: Full-time, Permanent

Salary: $15.00-$17.00 per hour

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• RRSP match

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
We have PPE and sanitizer at the Front Desk as well as a plexiglass shield.

Experience:

• customer service: 1 year (preferred)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)
• Overnight Shift (preferred)

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