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Casual - Customer Care Representative (up to 12 months)

Casual - Customer Care Representative (up to 12 months)

CASUAL - CUSTOMER CARE REPRESENTATIVE – LEDUC (up to 12 months)

JOB POSTING # C7-22

In this casual full-time position lasting up to 12 months, the successful candidate is responsible for responding to all customer requests and inquiries via the appropriate channels; assisting in monitoring and collecting overdue accounts; and performing other duties as assigned.

The successful candidate is expected to work shifts scheduled between 8 a.m. and 6 p.m., Monday to Friday.

Qualifications include:

  • Business related Certificate from a recognized post-secondary institution;
  • Minimum of two years’ experience in a call center/telephone customer service environment; and
  • Specific call center agent or customer service training.

Apex Utilities Inc. (AUI) employs individuals who are committed to safety and demonstrate a work ethic that includes honesty, loyalty, respect, reliability, accountability, and ethical behaviour.

Apex Utilities Inc. continues to take a cautious and measured approach to ensure the safety and wellbeing of our candidates, employees, and the public. As part of our commitment to safety, all those being considered for hire or re-hire at AUI are required to provide confirmation of being fully vaccinated against COVID-19 or provide confirmation of exemption based on legally protected grounds.

Job closing date: Until suitable candidate found
Working Hours: 37.5 per week

Additional Info

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